Unless otherwise agreed to in writing, Engineering Acoustics, Inc (EAI) warrants its products against defects in workmanship and materials for a period of 12 months from the date of sale by EAI to its initial customer. This warranty is void if the product is misused, altered, tampered with or is installed or used in a manner that is inconsistent with EAI’s written recommendations, specifications and/or instructions, or fails to perform due to normal wear and tear. EAI is not liable for special, indirect, incidental, consequential or other damages including, but not limited to, loss, damage, personal injury, or any other expense directly or indirectly arising from the use of or inability to use its products either separately or in combination with other products. The sole and exclusive remedy under this warranty is limited, at EAI’s option, to repair or replacement of the defective product. All allegedly defective products must be returned prepaid transportation to EAI after customer obtains an RMA number from EAI.